1. Purpose

This privacy statement sets out:

• What information Aisdi Industrial Technology Co Ltd (“AISDI TECH”)
  collects from you and why;
• How Hammer Distribution uses and protects any information that you give; and
• How you can access and manage your information.
  
  Aisdi Industrial Technology Co Ltd is committed to ensuring that your privacy is protected. Should we ask you
  to provide certain information by which you can be identified, you can be assured that it will only
  be used in accordance with this privacy statement.
  
  Aisdi Industrial Technology Co Ltd may change this statement from time to time by updating this page. We will
  make clear whenever any changes are made. This statement is effective from 1 September 2025.

2. What we collect

We may collect the following information:

• name
• job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• information relevant to specific customer offers and/or surveys which will be explained
  at the time.

3. What do we do with the information we gather

We require this information to understand your needs and provide you with a better service. We
will use it for the following legitimate interests of our business:

• monitoring, recording and storing telephone or email communications for the purpose of
  internal training, to improve the quality of our customer service and in order to meet any legal
  and regulatory requirements.
• improving our products and services.
• customising our website according to your interests.
• periodically sending you promotional mails, emails or SMS messages about new products,
  special offers or other information which we think you may find interesting using the contact
  details which you have provided
• use your information to contact you for market research purposes; and
• contact you by phone in relation to the above.
• Share your data with certain company affiliates to promote products and services to you that
  offer the best possible experience.
• periodically sending you promotional mails, emails or SMS messages about new products,
  special offers or other information which we think you may find interesting using the contact
  details which you have provided from AISDI TECH.

We will also use your information to manage our contractual relationship with you for:

• internal record keeping and account management purposes (e.g. verifying your identity and
  fulfilling orders you place); and
• contacting you by email, phone or mail for the purpose of account administration and/or
  processing and fulfilling orders.

If you contact us or we contact you, we may ask for certain information from you to confirm your
identity, check our records and deal with your account efficiently and correctly.

Where we have asked for your consent to use your personal information for a particular purpose,
this consent may be withdrawn by you at any time. Please see the section entitled ‘Controlling
your personal information’ below.

4. Security

The security of your information is very important to us. As part of our commitment to keeping
your data safe, our technical experts maintain physical, electronic and managerial procedures to
keep safe the information we collect online.

Only authorised employees and carefully checked agents, contractors and sub-contractors, who
provide a particular data processing service for us, are permitted access to your data. These
people will only be allowed access to your data for the purposes identified within this Privacy
Policy, processing it on our behalf or for IT security and maintenance.

If a third party processing your data on our behalf is located in a non-EU country that does not
have data protection laws equivalent to those in the EU, we will always take appropriate
additional steps to ensure that your personal information is kept safe and secure by those
processing your data on our behalf. This will generally involve ensuring that such third party
agrees to sign up to a formal legal agreement committing such party to comply with standards
equivalent to those that would apply where that party to be located within the EU.

We aim to protect all of our customers from fraud. As part of this, we may use your personal
information to verify your identity to help prevent or detect fraud. These checks may involve your
information being disclosed to credit reference agencies, who may keep a record of that
information. This is not a credit check and your credit rating will be unaffected.

Sometimes, you might wish to disclose sensitive information to us, for example if you need a
priority delivery because you are receiving medical treatment. We will only use sensitive data for
the specific reason you disclosed it to us and we will take extra care to keep it secure. From time
to time, we will check with you that we may continue to use that sensitive data for the specified
purpose. We will re-check this consent on a periodic basis. In either case, you may withdraw
your consent at any time.

5. How long we hold your information for

The time period for which we keep information varies according to what we use the information
for. Unless there is a specific legal requirement for us to keep information, we will keep your
information for as long as it is relevant and useful for the purpose for which it was collected.

Where we are using your personal information to send you marketing information we will retain
that for 7 years as we understand that you will not buy from us on every occasion but frequently
we see repeat purchases from customers in this time period. We will retain your account
information for 7 years in line with relevant tax and contract requirements.

You are entitled to request that we erase your personal information at any time, for example
where you cease to be an active customer of ours. Whilst we will generally seek to comply with
your request, there will be circumstances where we are entitled to retain such personal
information (e.g. in respect of legal claims).

6. Controlling your personal information

You may choose to restrict or control the collection or use of your personal information in the
following circumstances:

• when you are asked to fill in a form on the website or elsewhere (ensure that you do not tick
  any box which consents to our use of your personal information if you do not want us to use
  your personal information for those purposes);
• if you have previously agreed to us using your personal information for specific purposes and
  wish to change your mind;
• if you wish for your personal information to be erased from our systems;
• if you wish for us to transfer your personal information to a third party (e.g. another service
  provider). In this case, we will provide you with certain personal information held by us for
  you to pass to that third party (or, in certain circumstances, we may be able to transfer that
  data to such third party directly if you wish for us to do so).
• If you wish to amend your options to receive affiliates communications;

You have the right to:

• know that information is being processed;
• access information that is being processed;
• rectification of information being processed;
• erasure of information held on you (commonly known as the right to be forgotten);
• restrict processing;
• be notified about what information has been rectified, erased and restricted;
• portability (that is, to request your data be handed over to someone else);
• object to the processing of your information.

If you want to remove a consent or request erasure or transfer of your personal information, you
may do so at any time by writing to us at compliance@aisditechcoltd.com

We will not sell, distribute or lease your personal information to third parties unless we have your
permission or are required by law to do so. Where we do seek your permission, we will name the
relevant third party at the time we seek such permission from you and any such permission shall
be limited to that third party.

Sometimes we may have to pass information to statutory bodies authorised to obtain data under
various legislation, such as the police or tax authority.

If you believe that any information we are holding on you is incorrect or incomplete, please write,
email or call us as soon as possible, using the details set out above. We will promptly correct any
information found to be incorrect.

To protect your privacy and security, we will take reasonable steps to verify your identity before
granting access or making corrections.

This policy replaces all previous versions and is correct as of 1 October 2025. We reserve the
right to change the policy at any time.